Tomamu Hokkaido Japan

Dear Club Med Tomamu Team,

Thank you for the incredible hospitality and care we received during our stay. As regular guest, we always look forward to coming back, and this trip was even more special because it was the first time for our friends. Thanks to your amazing team, they had an unforgettable experience, and we couldn’t have asked for a better introduction to Club Med Tomamu.

A special thank you to Mahen, Vinchy, Toddy, Nathan, Dophin, and many more for your exceptional hospitality. You accommodated our last-minute changes to celebrate Evan and Hank birthday. Your kindness and attentiveness made our stay comfortable and memorable.

I also want to extend my gratitude to Rory for being an outstanding ski instructor. His patience (helping and guiding everyone in the team), expertise, and enthusiasm made our skiing experience both enjoyable and enriching. His guidance truly helped us build confidence in the slopes.

A heartfelt thank you to Jessie, Miku, Lucas, Toxmas, and Flo, as well as the entire Mini Club team, for taking such wonderful care of Evan and Leia. They had an amazing time learning skiing tips and enjoying their time out on the slopes and indoors. Knowing they were in such capable and caring hands allowed us to relax and fully enjoy our time at the resort.

This trip was truly enjoyable. We had good snow, great instructors, great hospitality, and our friends were blown away by the experience. Thanks again for everything. We can’t wait to return!

Warmest regards,
Angela, Oliver, Evan, and Leia & the Chan family

What's left to say about Club Med Tomamu that hasn't already been said? The facilities are wonderful, the ski slopes were perfect in March and the whole experience left us wanting more. A real unexpected highlight was the quality of food on offer at the daily buffets, with there being excellent food for everyone in the family.

Fantastic Service & Delicious Food!

I had an amazing experience thanks to the incredible F&B team! A special shoutout to Nicky, Carlos, and Mahen for their outstanding service, warm hospitality, and attention to detail. They went above and beyond to ensure everything was perfect, making the dining experience truly memorable.

The food was absolutely delicious, and the atmosphere was welcoming and enjoyable. Their professionalism, kindness, and genuine passion for their work made all the difference. Thank you for the wonderful service—I’ll definitely be back!

Keep up the fantastic work!

After a good time Club Med Sahoro last year we decided to visit Tomamu this year. It didn’t fail to meet our expectations of club med and its standards. From welcome service to room cleanliness, food services, entertainment and most importantly fun and vibrant team of GOs that made our holiday stay most entertaining and unforgettable.

We had amazing days of ski lessons and nights of drinks with our GO Managers and team each day!
This amazing team definitely worth a mention as we spent absolutely big fun with them!

Aoy - best housekeeping service ❤️
Mai
Nicolas
Retna - great sales manager 🤗
Phoebe
Amas friendly 😊
Jost - our best ski instructor 💪
Hinako
Carlos
Vichy
Wittaya
Jacky boy - best service and fun ! 😜
Flo - absolutely good fun ! 🤩
Nathan
Anton
Jemmie
Brats

Thank you all again for gor the wonderful time! You guys really work so hard day and night but still able to rock it!! 🎉🥳

Club Med Kiroro Grand next!

I had a wonderful experience at Club Med Tomamu, spending six days and five nights there. Despite visiting in March, I was able to enjoy the beautiful winter snow and the peaceful natural surroundings.

The resort offered excellent facilities and activities, with snowboarding being a highlight. As a beginner, the resort's grading system and my professional instructor, Wang, made learning both enjoyable and stress-free. In just two lessons, I felt accomplished and had a lot of fun.

There were also daily themed parties and performances, all well-organized and full of energy, thanks to Zack and Doris, whose enthusiasm made every day special.

Overall, it was a fantastic experience, and I can't wait for the next snowboarding season!